This December, the Stanford Graduate School of Business (GSB) will host a series of programs in India focusing on executive management of customer relation techniques.

Two GSB faculty members, Organizational Behavior and Human Resources Prof. Hayagreeva Rao and Marketing Prof. Baba Shiv, will be among those leading the programs, which will take place in Mumbai and New Delhi on Dec. 17 and 22, respectively. Both professors are expected to use their areas of expertise to train and educate the attendees in areas including the arrangement of social structures and the processes of decision making.